I've been ordering gfuel for over a year and never had any issues. I made an order a week ago and still haven't gotten and email about my order, shipping details or any updates on my order. I understand you guys are busy on the BOGO sales and this time of the year, that being said I have no issue with my order being late, but I can't even get a email back? You guys won't answer customer service, I'm paying $10 for shipping which is a large amount compared to any other company and this is the service I get in return. Honestly I'm just disappointed.