Developed in part with a grant from
the National Science Foundation

Member since April 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 283

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Zhixuan

Sephora

Sephora

4/11/18

I've been a royal customer of Sephora, almost VIB Rogue status. However, Sephora barely fulfills what it promises. I've purchased Flash 2 Days for almost 2 years, and barely any orders are delivered in 2 days (something that Amazon prime never fails to do). Recently I purchased an order using Flash 2 Days and the items were lost. No email to notify me about this. I realized it about 1 week later and tried to contact them. The "Beauty Advisor" promised that he would ship me new items and gave me extra points. None of it happened. Instead, Sephora tried to charge me again and the authorization was not successful. I contacted the "Beauty Advisor" again, but she did not understand the situation and told me to contact my bank. The order became pending again. So after 2 weeks of waiting, the products that are supposed to arrive in 2 days are still not here. Great!

Zhixuan Has Earned 4 Votes

Zhixuan H.'s review of Sephora earned 4 Very Helpful votes

Zhixuan hasn’t received any thanks yous.

Zhixuan doesn’t have any fans yet.

Zhixuan isn’t following anybody yet.

Similar Reviewers on Sitejabber

carols592
12/9/18

This is a review of the store. There are 5 stores in my area and I shop at them all regularly....

sumak
Suma K. reviewed Sephora
11/18/18

Their items are too pricey and low quality. Too much hyped products. Moreover they do not care...