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It is such a bad experience. I booked a ticket but could not take the flight on December last year due to no access to transit in Canada. Justfly told me i could use the same value of credits which are available for a year and they charge me 150$ for changing flight which makes no sense. Even worse, now, just half year, i connect them for my credit. They told me i cannot use it anymore.
Zhaofeng L.'s review of Justfly.com earned 3 Very Helpful votes
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I recently had an incredibly frustrating experience with Justfly's customer service, and I feel...
I can't even begin to describe how horrible this company is. First of all, if you need help, you...
Hi Zhaofeng,
Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.
Kind wishes,
JustFly Team