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Zera J.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Finance, Clothing & Fashion, Shopping

Member since January 2020

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2 Reviews by Zera

They are a predatory company that preys on financially struggling consumers. Their interest rate is so high that if you will never pay them fully off. It is better to let the loan go to a collections agency than to try and pay them. You can never talk to anyone unless they are harassing you for payment.
I tried shoedazzle and just fab because I heard so many good things about them. The shoes I received were okay; however, the issue lies with the fact that they would not let me cancel my subscription. December was rough on me financially and I did not see a need to have this subscription anymore due to the fact that I now have plenty of shoes. Late December, I looked on the website where it says cancel anytime via live chat. I tried to get in contact with them multiple times via the chat. The chat would just sit there and I could not get anybody to help. Eventually after about 10 minutes, it would tap out and tell me to start over. I left it alone and went on to enjoying time with my family thinking that i had until the 5th to get in contact with this company. When I got back home around the 2nd, I tried chatting again, no help. I have now been charged for this service after trying to get it cancelled. I do not want to just skip a month. I tried calling right after I saw I had been charged. After talking to the automated system, I was placed on hold for 7 minutes and then was hung up on. This happened twice. I am furious. I have now had to file a fraud report agaisnt the company and cancel my card so that they cannot charge me again. I will never recommend this company to any of my friends.
Cole N. – Shoedazzle Rep
Hello Zera,

We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.


Zera Has Earned 1 Vote

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