Zelda H.

I purchased a very expensive coffee pot on line during this pandemic. It was surprisingly terrible. It was manufactured in the cheapest way non of the parts stayed together. It was just at the start of social isolation and I threw the box out immediately. The customer service was wonderful. They sent a return label, said I could take my time to find a box, I repacked it as well as I could but clearly it was a DIY job. They refunded all of my money and every customer service representative was charming. Thank you