Zarina S.

This company refund policy is violating customer rights! Be aware and do not buy anything for them!

I am pretty sure according to the law I have a right to get a refund of any goods and services within 14 days after purchase. Moreover information on their website about 7 days trial is confusing and turns out to be for another (not main product, but "add-ones"), which I do not why is there at all.

I haven't used any of Filimore services and applied for a refund within one hour after realizing I was charged the yearly subscription, without any trial period, and they declined it.

The refund policy, which their support team referring to is a scum and illegal!

I am also not satisfied with functions of Filimora application.

I've tried to download (export) 1 hour video and had to wait for 3+ hours, it is too long for such video, I've thought it because of "free" version and wanted to try how it would be with "full" version, but then I was charged a full amount without any chance to get a refund