Zan B.’s Reviews of The RealReal & more

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The RealReal

Discount Clothing

“On the RealReal”

9/7/21

Verified purchase

I've been a member since its inception and do like the site for the most part. Delivery is good but have gotten some items stolen because of arrangements with UPS. Wish you can ensure that packages are delivered and not just left at door without so much as a door knock.

Also when a promotional store credit is given, it should be directly placed in account and not require you to call before transferring to site credit. Have unknowingly forfeited credit as I missed email and was too late when I realized it.

I do appreciate the customer service.

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TRR S. – The RealReal Rep Over a year old

Hi Zan, thank you for taking the time to provide us with your feedback, we truly appreciate it. Our team is always available to help, just send us a DM on social media with your info.

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