Zaid T.

I have been a long time customer of this company since 2017/18 but "This company's utter lack of competence and negligence is appalling and unacceptable. The customer service team is always unable to provide any kind of satisfactory solutions and resorts to providing excuses instead of taking responsibility for their shortcomings. The process for returning the item is also deeply problematic, with the company's pickup team failing to show up repeatedly. The company's delivery team was equally disappointing, with my package arriving far later than promised most of the time.
It is clear that this company has a severe lack of quality control measures in place and is home to numerous fraudulent sellers and negligent workers in both their customer service and delivery departments.
My experience with Daraz was nothing short of a nightmare, and I advise others to avoid buying from them unnecessarily if they don't want to go through a headache.
They should be held accountable for their fraudulence, incompetence and negligence."