Don't be mislead by their "about us" mission statement. They do not care at all about customer satisfaction and only care about the sale. AND, the watch I received was an inferior product which should have cost about 1/3 the price, really costume watches is what they sell. But once sold they no longer return emails and will not take it back even though their advertising was misleading.
Dear Zac R,
We apologize for leaving an unhappy shopping experience at banggood.
Could you please kindly tell us the order number and product id that have question? So we could have a check again.
Firstly, if the material of the shoes is plastic, it will be normal that the show will be a smell of chemicals, the smell will disappear after you put them on the open air for few days.
Secondly, for shoes size, you’d better according your feet length to choose the corresponding size instead of size your usually wear, as each
Company has his own defined size chart, which may be different with others. Please take your own measurements and choose
Your size accordingly. We cannot accept responsibility for incorrect purchases.
SIZE EXPLIAN (Required):
1. Please according your feet length to choose your suitable size
2. Please place your order in US size, however the tags inside the shoes may show in CN/EUR size.
3. Some tags inside shoes showing a UK or US size may be different with our size chart, please base
On our size chart or CN/EUR size.
4.The size of these shoes are smaller than ordinary, we suggest buying a bigger one size.
Hoping for your kindly understanding.
Best regards
Banggood Team