Zack A.

I placed an order March 21st 2019 for an "in-stock" item. Shortly there after I got an email saying partial shipment and the product was 7-16 days out.

I've called and sat on hold for 34min one time, 27 min the next time, called and left messages, emailed and nobody gives me the time of day. Even today Zero for a response in any way, shape or form.

I just want to cancel the order or hear it's being shipped, anything!

I used PayPal instead of a credit card therefore I cannot place a stop payment so let that be a lesson in itself.

I am nobody special or important to them and I understand that but I am however and very dissatisfied customer and know from research that I am one of many.

Apparently I'm just going to have to except this horrible experience for what it is until they decide to send it to me but I will say...

Never again, They have lost my business for life and I will make it a point to make sure I never order a single thing from them again, and also advise others who ask me to look elsewhere.

Shame on you Optics Planet.