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This is the worst experience I have ever had with a company! I ordered two blankets in early December and was promised they would be here before Christmas. The first one arrived 3 days later than they said but it was no big deal because it was still before Christmas. The second one never arrived so I emailed them the day after Christmas. Then it took them a day to respond, then I responded and it took another day to respond. I got tired of waiting so I called them. I didn't get an answer and they said it would take up to 2 days to get a call back. So I had to do their chat to get ahold of someone faster. I finally talked to someone and they decided to reprint it and send it out and just refund the shipping fee. So now I have to wait 3 more weeks for my moms Christmas present and all I get back was $20. I would never use this company again.
Zach H.'s review of Collage earned a Very Helpful vote
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Hi Zach, this is Shell with Collage.com. I'm so sorry this happened with your order! That is 100% not okay! Please email me at support@collage.com and put in the subject line "Attn: Shell Sitejabber" so that I know it's you. I want to make this right if I can. :) I look forward to hearing from you and have a wonderful day!