Ordered ~$12K through DOBA from various sellers, many shipped slow and some orders were wrong. Some even cancelled though we tried to be selective in what stores we worked with based on their fulfillment rates. Customer support wouldn't help us at all, allowed one store to scam us ~$600+, we tried for months to work it out but the store and customer support are both in China so they don't care about USA companies, they would argue with us, pretend not to understand, and then ghost us, we spoke to several representatives, it was clear that they just didn't want to help. One of their common excuses was to say we (the customer) needed to send photos of the missing items (half of patio set), which obviously doesn't make sense and isn't a doable request. Totally unreliable company.