I placed an order on Nov 18th, 2020 and was supposed to be delivered in mid February, then Mid March and now mid April, I called and they put me on hold while they inquired with their Texas warehouse on the where about of the sofa, but even that simple response could take up to 3 working days, this is beyond frustrating, I canceled the order, it's just not worth my energy, it was my first and last order with them.