I purchased 15 items in one week from Tophatter. Only 14 items were delivered so I contacted them. Not once, not twice but THREE times. They refused to refund my purchase price saying it shows being delivered and said that if it wasn't delivered to me then I should go door to door in my neighborhood to see if one of my neighbors received it.
Sorry, I'm disabled and don't go out. I'm unable to go door to door. I found them to be extremely unprofessional and will NEVER purchase another item from them. I would recommend you stop purchasing too or you could be next!
Hello, we are sorry you had an issue with one of your fifteen items. Shipping is very important to Tophatter. We require every seller to provide a tracking number. This product showed by USPS as delivered. Please let us know if we can help further.