I just received Alexander Mcqueen shoes from MachesFashion. I found out the left shoe is 1 cm longer than the right one although both sizes are 41. This is really funny.
Also, I received other Alexander Mcqueen shoes from MachesFashion a few days ago (using another account) and the item had scratches and torn leather at the center of the back of a shoe. I think this company sells those items which haven't passed quality tests by manufacturers.
I just contacted its customer service center and they said they can reship a new item once returned. But there is an issue. I paid $79 CAD for the tax and DHL brokerage fee but I have to do paper works and go to the Customs office to get a refund of this and give up the DHL brokerage fee of $18. Then, I have to pay another $79 CAD for the tax and DHL brokerage fee when I receive the new item. I have to waste my time to get a tax refund from the government and give up $18 I paid to DHL because this stupid company sent me the item without a quality check.
I will never use this website.