Thumbnail of user youyoungj

Youyoung J.

Contributor Level

Total Points
90

1 Review by Youyoung

  • MATCHESFASHION

2/22/19

I just received Alexander Mcqueen shoes from MachesFashion. I found out the left shoe is 1 cm longer than the right one although both sizes are 41. This is really funny.

Also, I received other Alexander Mcqueen shoes from MachesFashion a few days ago (using another account) and the item had scratches and torn leather at the center of the back of a shoe. I think this company sells those items which haven't passed quality tests by manufacturers.

I just contacted its customer service center and they said they can reship a new item once returned. But there is an issue. I paid $79 CAD for the tax and DHL brokerage fee but I have to do paper works and go to the Customs office to get a refund of this and give up the DHL brokerage fee of $18. Then, I have to pay another $79 CAD for the tax and DHL brokerage fee when I receive the new item. I have to waste my time to get a tax refund from the government and give up $18 I paid to DHL because this stupid company sent me the item without a quality check.

I will never use this website.

Youyoung Has Earned 10 Votes

Youyoung J.'s review of MATCHESFASHION earned 10 Very Helpful votes

Youyoung hasn’t received any thanks yous.

Youyoung doesn’t have any fans yet.

Youyoung isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user julieb964
4/16/24

We are on day 30of this nighttmare; day 21 since I returned the item and day 15 since they...

Thumbnail of user christodoulou.artemis
4/1/24

On 13/03/2024: I tried to place an order at matchesfashion.com Whereas the order wasn't confirmed...