I ORDERED DROP IN CEILING TILES AND THE METAL FRAME GRID, RECD. SHIPMENT FIRST TIME DESTROYED BY FED EX TRUCKING. REPLACEMENT ORDER SHIPPED BY REDDWAY, SAT IN PHEONIX AZ. ONE WEEK I CALLED AND WAS TOLD WE DO NOT DELIVER TO YOUR AREA! GIVE TO ANOTHER TRUCKING COMPANY, RECD TWO DAYS LATER AGAIN DESTROYED. THANKS ZORO FOR YOUR CUSTOMER SERVICE. I WAS TOLD THEY COULD NOT CONTROL THEIR SHIPPING SERVICE OR THERI PACKERS AT GRAINGER. YOU AND YOUR PEOPLE COST ME OVER $2000. 00 IN LATE FEES BECAUSE YOUR COMPANYCANNOT CONTROL YOUR COMPANY OR YOUR TRUCKING. (YOU AND YOUR MANAGEMENT SUCK) THANKS IN ARIZONA!