Yolanda M.’s Reviews of LightInTheBox & more

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Wholesale Clothing

12/8/17

I pay for some dresses and over a month and several emails back and forth I still didn't get a reimbursement neither the product because the package is marked as getting ready to be shipped from china postal services, there was no activity on the order other than paid and shipped, keep in mind this is an international company so there is no way I could sue the company to get my $$ back. STAY AWAY BIG SCAMMERS...

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LightInTheBox F. – LightInTheBox Rep Over a year old

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for the shipping delay and all the inconveniences caused.We will take full responsibility of it.

Your order was shipped out in three parcels, I have checked them, and found that parcel LS150774085CN had been delivered to you on 2017-11-27. Here is the delivery information: 2017-11-27 15:11 PALM DESERT, CA 92260, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 3:11 pm on November 27,2017 in PALM DESERT, CA 92260. You may check it follow link: http://www.17track.net/en/track?nums=LS150774085CN&fc=03013

The second and third parcel are still in transit, LS171004048CN and LS171004025CN, as it is really a bust time for international carrier, maybe there is delay in transit, I have contacted the carrier and confirmed that you should receive the other parcels within 2 weeks.

As you are valued client for us, I have conducted new ticketId=16890961 in our ticket center and will help you resolve the problem in the ticket. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.