I had ordered a potted plant with "World's Best Sister" inscribed on it. However erroneously one with "World's Best Brother" was sent. On informing the firm sent the replacement immediately free of cost and left the earlier one too.
A very rare response in today's world.
We are so happy that we could get this resolved for you. Customer Satisfaction is something that we never compromise on. Looking forward to serving you again soon.
Dear Yogesh,
We are so happy that we could get this resolved for you. Customer Satisfaction is something that we never compromise on. Looking forward to serving you again soon.
Flowerly yours,
Team Ferns N Petals