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I procured a shipping service inclusive of insurance from MyGermany.com for the transit of my goods from Germany to the USA. Upon delivery, the goods were found to be damaged and rendered unusable. I promptly reached out to the company to initiate the insurance claim process and seek reimbursement. However, despite my initial contact on March 19th, I have yet to receive a response to my emails.
Tip for consumers:
I procured a shipping service inclusive of insurance from MyGermany.com for the transit of my goods from Germany to the USA.
Upon delivery, the goods were found to be damaged and rendered unusable. I promptly reached out to the company to initiate the insurance claim process and seek reimbursement. However, despite my initial contact on March 19th, I have yet to receive a response to my emails.
Products used:
Shipping with insurance
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My experience have been extremely disappointing. I have placed multiple Concierge Orders from Jan...
