Yi L.

For stock plan account: no transparency, no document about fees, no statement after charging. I was tricked into paying 75$ for nothing, and they sold my stocks without permission. The transaction is a disaster. I wasted at least 5 hours on bull$#*!. The representatives on the phone knew nothing about what they were talking about and constantly gave me completely fake or wrong information! In the end, they made me pay for their fault and I had to worry for almost a month and do 4 times transfers to finally get a simple task done. There is also no documentation, and no transfer record for what they charge. I wish to have nothing to do with this company again!