I used this service a week ago and found out a week later I was charged a £40 membership fee whilst I was very sure I had not agreed to this. I wrote a very angry email and called the company as well expecting to be on hold for hours, then probably have to spend hours trying to cancel my membership and probably never see my money back as is mostly the case with Internet services. HOW WRONG I WAS! I got straight through to a representative who told me not too worry and within an hour my money was refunded. So impressed with this company and has restored my faith that not all online businesses are crooks. Thanks again!