Great product, but terrible customer service. My product never arrived, and their customer service didn't even say "we're sorry." Forget a refund, they didn't even care. No sorry to hear that, sorry you think it didn't arrive, no sorry of any kind. Just, our records indicate it did so go follow-up with your postal service.
Ordered off Amazon instead of their website and had 0 problems. Would not recommend ordering from their website or trying any of their sales/deals. Just order from Amazon if you reliably want the product, because their customer service could care less.