Avoid Airfare at all costs!
I got into a predicament with them not knowing what they are. Sure their prices are cheap. But in my case I ended up paying twice the initial cost of the tickets just to get myself back home after a nightmare 36 hour+ trip. When I was stuck, airfare insisted that they will help me once I get back home. Once I got home all I got from is "really? Did we say that?". They didn't stop there, they ignore your emails and phone call messages and in the slight chance that they actually do get back to you, they are hands down the rudest jerks I have ever dealt with in the USA. They practically tell you to go screw yourself in plain English and there's absolutely nothing you can do against them. So the least I can do now is warn others about them so no one else has to go through what I went through.
When I did an internet search on them I was totally shocked by how many bad reviews these people get. Yet they're still in business. They should be pulled out.
So this is all I can do now. Please spread the word. AVOID AIRFARE at all costs! These guys are practically thieves.
You don't have to take my word for it, check out the multiple review links out there about them:
http://www.yelp.com/biz/airfare-com-washington
http://www.consumeraffairs.com/travel/airfare_dot_com.html
http://www.resellerratings.com/store/Airfare
http://travelsitecritic.com/reviews/1-2/airfare-com/