Amazing customer service. Support is literally hanging out on chat and it seems like 24/7. They offer free SSL certificates, which has been super helpful, can literally be set up in 30 seconds by talking to someone via chat. The site back-up, migration, and cloning features are incredibly easy to use.
Cpanel control panel is modern, clean, and easy to use. 10/10 customer service. Would recommend to anyone looking for a hosting solution.