Xin Y.’s Reviews of Justfly.com & more

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“BE AWARE! RECORD the purchase process!”

12/12/17

I was booking a flight for price $381. After I confirmed the booking without adding anything else on the top of that. The price was changed to $411 without notifications. Called for help and the person from justfly.com REFUSED TO VOID THE TRANSACTION WITHOUT ME PAYING $70 CANCELATION FEE! Unless I have the proof of the price changing. How the HELL was I supposed to find the proof if me myself have never gotten a single notification? If I knew the price was changed why would I book it? Do I look like I'd like to throw away 30 dollars like it was unwanted? I'm telling everyone I know in my life how terrible justfly.com does the business. You're welcome! Justfly.com

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Sarah C. – Justfly.com Rep Over a year old

Hi Xin,

Thank you for taking the time to review our services. Unfortunately, when it comes to airfare, prices can fluctuate at any time based on demand and availability, at the airline's discretion. We're so sorry this happened, but fares are only locked in once tickets have been issued.

We apologize for the inconvenience.

Kind wishes,
JustFly team