They are sooo bad! I made a order on Feb 16. They told me it was shipped on Feb17, but it was not! I emailed them and asked about it. They told me it was not shipped and asked me if I wanted a refund or wanted them to process a new order. I required a refund. Then they started to blame on FEDEX and refused to process a refund. They just shipped a new order on Feb 27 without asking for my approval! I am sooooo disappoined that they offered a refund first and then refused to process it. Never get anything from them! They are so unreliable!