Bought patio furniture which they shipped by FedEx but was never received.
After advising them I had not received it, I got the runaround for 2 weeks by their customer service dept who said it was, and that the matter was closed, so tough for me.
I called FedEx myself and just received confirmation from them that they delivered to the wrong address, but that they didn't know where it is now. It was that easy but not for BCP.
They're the worst. Stay away!
Hello,
We sincerely apologize for the issue you encountered with not receiving your item and the issues with our Customer Service Team. Please email your order number to escalations@bestchoiceproducts.com and I would be happy to look into this issue for you.
Sincerely,
Tasha Eastman
BCP Corporate Escalations