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I opened a case with their support because their app suddenly closed while uploading a completed test so consequently, I received no credit. I am on my third email to them over the past week and a half, and still no reply. There is no phone number to call and it's apparent, they just don't care!
Tip for consumers:
Before you sign up, find out what their support policy is.
Wof R.'s review of UserTesting earned 6 Very Helpful votes
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I used User Testing for about 18 months and I used to make a regular £20-30 a week from them,...
I have been using usertesting.com for some months now and I have completed several tests for...
