Willis R.

I saw what appeared to be a really great plug in that I could use in my business. When I went to purchase the one, I was informed that I could add on additional purchases at a discount, so I added 2 more for a total of $89. Once I paid, there was no download page... but rather I was sent an email to say that I would receive another email later with my download links. When a day went by and I still had no download links I began writing. 6 emails and three days worth of time went by and still no links. They claimed that they were sending them, but I was not receiving them. We went through the junk mail and everything looking for these links... still no links. They claimed this was a rare occasion and offered to refund my money. They wanted me to send them the original order number and some other info for the refund. That was 10 days ago now... and still no refund. I find it odd that I was able to receive all of their email communications about my billing and customer service... but yet I was not receiving their email with the links. I am beginning to think there are no links... just a place where I sent my money so they could have it. Where I come from we call that thievery.