William V.

I am a customer of Spectrum Cable, Phone service and the Internet service. I want to say I left a comment and left a it was a nasty review. If I would have waited until I wasn't upset I wouldn't have left such a mean comment. I recommend customers wait a day before leaving a review. I personally would say they aren't perfect and their prices do go up more than our Social Security but they are in the business to make a profit. I can't speak for other customers. I'm sure the majority may have complaints. Remember most people got on Spectrum because you can drop them if you don't like them without having to sign up for a year or even 2. My service has been a 4 out of 5 and their basic cable is the same. Overall I would give them 3.5 because I did have the complaint once before and they said if I added a cable package I could drop it anytime without a problem. The 2nd time they said I could drop it without recourse and if I dropped it I wouldn't be penalized if I didn't like the new package and went back to my original package. That was what got me upset and it wasn't the end of the world. Otherwise besides the hike in prices they have been good. I would give them a 3.5 but you can either give a 3 or 4 stars so I went with the later.