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William S.

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1 Review by William

Oak furnitureland UK

  • Oak furnitureland UK

“Terrible poor customer service”
9/21/18

Were recently bought a number of items. After a couple of weeks one of the sofa cushions was clearly faulty. Attempted to contact customer services four times by phone and was held on the phone for up to 20 minutes before they cut off the call. Contacted the store who said they could do nothing. Emailed customer services and didn't get a reply. Be aware that if the goods are faulty you cannot expect any help from customer services.

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