I ordered two shirts in large. They were as big as houses so I re-ordered in medium and returned the larges for a refund. Instead of giving me a refund, they exchanged them for mediums, which I no longer needed. They refused to credit my account for the returned shirts. In addition, there is a $10 fee every time you send something back. In the end, I lost a lot of money and a lot of time shouting at unresponsive, foreign-sounding customer service agents. Never again!