TrueAccord sent me an email about someone else's account claiming it was mine. I had never heard of them or LVNV, who apparently turned the account over to TrueAccord. I sent them an email response that they refused to answer. Their legal staff Kelly Knepper-Stephens writes self-aggrandizing responses regarding their company but refuses to answer email sent directly to her. On my own I determined who the account they claimed was mine actually belonged to and advised them of that also with no response. They are a fraud and should be put out of business since all they do is harass people like me a senior citizen hoping to make money on stupidity. Why they tied my email account to another person's debt is left to conjecture but likely they used a computer algorithm but deny it. LVNV is probably no better, but they never sent me an email or have had any contact at all. They also do not respond to email or written communication sent to their CCO or their CEO. Also, useless bottom feeders.