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After subscribing, the names of people who "visited" me were blurred out. I reached out to customer service for assistance with this issue - they responded by giving me the option to cancel my subscription. I have managed many help desk/CSR operations and would have retrained/terminated anyone who provided this sub-standard level of service. Step-up Classmates with at least a modicum of service for subscribers.
Tip for consumers:
Do not depend on knowledgeable customer service if needed.
William E.'s review of Classmates earned 9 Very Helpful votes
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