William B.

They had made it difficult to get them by phone in the recent past but I was always able to eventually find a number a get someone. Now you just plain cannot! That is why they are a shady company in my opinion now. They will charge your card yet if you call the number on your bank statement (which was always a great way to reference a charge btw) it is a recording that says go to their website. I have now had to attempt a dispute on my credit card (only the 2nd time in my life, I am 51) and when I tried to follow their instructions to go online to return the book I am having no luck entering the information to start the return process. The worst is through all this waste of time and mess I still cannot just pick up the phone and call someone and clear this up. I will no longer give any business to entertainment book. They have lost a long time customer. I see now why the book has gotten so small and thin.