After installing the blinds I found that the construction and operating devise wasn't the quality I expected. The blinds I removed had a better mechanism to move and open the blinds. I feel the clips that hold the panels in place are of low quality. I haven't had any issues to this point. I bought the extended warranty and I feel that I will need to use it over the time period
I'm so sorry you aren't happy with your blinds.
All of our products are covered by a limited lifetime warranty for manufacturing defects. We have been selling these vertical blinds for quite a while with very few issues. Please let us know right away if you experience any issues and we will take care of it.