I have email them multiple times asking them to sent me a order conformation and a shipping conformation and they still have yet to respond! I spent $69.00 and you would think they would respond to me. I'm just so irritated right now. If your looking for a website with great customer survice shop at CharmsLol, Silly squishies and Kawaii Land. But I would highly suggest not shooing here.
Hi, we found your order and our system always sends automatic emails when an order has been made and also sent out. We put instructions to make sure our email is not in your spam folder when these emails get sent out. I apologise for not replying to your email so promptly (noting that we still replied in three business days). Also as stated on our website, orders outside of australia takes about 2 weeks or sometimes 3. We sent your order on 14 December (one business days after you paid) and it has been barely a week since you made it so it is still on its way. We also packed gifts in your order and am disappointed at the bad review just because we didn't respond to your email as promptly as you liked. Please always make sure the right email is put in orders and spam mails are checked.