You have all heard the saying, "It's not what happens to you, it's what you do about it." This Company believes in that wholeheartedly. Things can happen when products are made and shipped to the home. In my case, when I opened the box of a large and heavy foosball table game, everything was perfect except for one broken cup holder. When I contacted Best Choice Products they responded immediately. In fact, their email response started with "Warm greetings from Best Choice Products,". Pretty unusual wouldn't you say? They made my new foosball table whole in less than a week. It was overall a pleasant experience. Not too many times you can say that right? This Company lives up to their name. Best Choice Products is the best choice. I totally recommend them.