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Wendy P.

Long Beach, United States

Contributor Level

Total Points
90

1 Review by Wendy

  • Michael Kors

1/1/21

I placed an oder online with MichaelKors, com on 12/13/2020. They listed a tracking number 12/16/2020
It gave an online update I would get my order 12/23/202 and now it shows no date and it has not even left the warehouse. I contacted them 7 times requested a manager to call me 3 time and still no order and today is 1/1/2021... When I called one time I asked for a manager and the man on the phone he need to know why and I let him know that i didnt want to go over my story again and he hung up on me like a telemarketer would when you ask them a question as to why they are calling... They refunded me for my order without my permission and the order still shows in process although one man said once they refunded me that means they canc, my order! WHO TOLD THEM TO DO THAT! I was asking for status because I wanted the order... NEVER again

Service
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