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I ordered my dress on 5th September, it's 14th October and I still have NOT received it. I paid for fast expedite post, absolute waste of time. The customer service just ignored all my enquiries and did what they wanted. I wanted the dress for a 1940 dance. I have not got it. I have asked for a refund... I have never had a service like it before online... I shall NEVER use again, and I hope people read this review and do not give them custom. I hope to prevent anyone else going through this and suffering the same plight...! Neve ever again.
I cannot believe they are still in businesses...! Frustrated let down and upset furious customer...!
Wendy P.'s review of LightInTheBox earned 5 Very Helpful votes
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Très satisfaite des produits mais frais de port trop élevés surtout par rapport à la concurrence
Purchased 3 Shirts. But, 2 shirts both of them had part of the letters D.O B & R. Blocked...
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13570668
Sincerely,
LightInTheBox Customer Service