Wendy M.

I read so many negative reviews about the returns process, bought a neck and dec led, loved it, but it made me feel weird and skin was irritated and hot. Most people benifit and are perfecrly fine, but for so e reason I was having a bad reaction to it. Im sensitive to alot of meds, creams etc so I should have known better. Needless to say when I e mailed I wanted to return it, they were very nice and on the ball. They also sent me all the return forms, label, etc. Though it is a bit of a hassle sending out of the country, expensive and lots of paperwork. Im going to give it as a gift, wont be ordering from out of the country again. But if you need to return an item you should not have a problem. I thought they were very good with me. Wendy