Wendy L.

I never write reviews. However, I have never had a company actually steal money from me before. I ordered a pair of shoes for my wedding over a month ago. I never received them. Tried to get in touch through email. This was a very difficult process, as they do not reply directly to you. You have to log back on to their website to see a response. I was directed to a china shipping company that did not pull up my order. Tried again to get in touch through the chat option. Again directed to the same shipping company with no record of my order. The customer service rep did nothing to find my order! When I told them to refund me as I have not received these shoes and my wedding now passed. I was ignored. No response at all.