Wendy G.

No stars! This biz promised me a $12.33 price on 2 jars of supplements! (It was listed on the website and I provided them with a screen shot of the offer when I realized the price was not reduced in my total) Before completing my purchase, then offered me 3 extra jars at a discounted price. I had spent over $50 and was a Lux member and should have gotten free shipping. I wrote back and forth with customer service. They explained that the discounted order of two jars was a separate order and under $50, and therefore would not be covered by the free shipping. It was the same order I was trying to check out of and they kept offering me more deals, so I took the deal for the three extra jars. The jars all arrived in the same package and shipped at the same time. I explained this repeatedly to customer service and guess what? They stopped responding to me. So not only did they not honor the list price on their product, they charge me shipping when I had spent over $100. This is not good business and I will never order from them again I would double check any orders you place with them because they are not willing to make their customer first and they not honoring their own policies!