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Wendell B.

Mountainside, United States

Contributor Level

Total Points
81

1 Review by Wendell

  • Annie Selke

7/24/23

Ordering on Annie Selke is in every way possible the single worst on-line shopping experience I have ever had. You sign up for emails but never get the promised promo code. Navigating the site is agonizingly slow. And just try to return something! Even in within your account/orders once you click on the Initiate a Return link you're told they can't find your order #. Then you get to call, wait while listening to Annie Selke (herself!) drone on and on about how much they "care" and finally speak to a representative who literally does not speak or understand English. Then you get to call over and over again with the same result - nothing. I will NEVER order from them again and neither should anyone else. You can get all their brands on other sites, Wayfair being the best of them.
Lastly, they use completely false advertising in their email ads - see attached. There is not a "20% off sitewide" anywhere on their site.

Tip for consumers:
DO NOT BUY FROM THIS SITE - they are a fraudulent business

Products used:
I bought a rug then was unable to return it (with the amount of time noted in their return policy) due to the reasons stated in my review.

Service
Value
Shipping
Returns
Quality

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