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The company charge my credit card continuously even though I only chose one month subscription. Most helpers do not keep their words. Did not land one helper via the website.
Wei Z.'s review of Sittercity earned a Very Helpful vote
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Hard to contact customer service when help is needed and very little if any help provided when...
The company charged me for 1 year of service with no notification and will not refund it even...
Hi there, thank you for taking the time to leave your feedback! I'm sorry to hear about your disappointment with your membership on Sittercity. All of our Premium Membership plans are subscription-based. Once the subscription is upgraded to our Premium membership, it automatically renews unless canceled and is non-refundable, as stated on the plan selection page, purchase page, on your receipt, and in our Terms of Use. Members do have the option to cancel at any time through their Account Settings or by calling, chatting, or emailing our Customer Success team.