wayne w.

I've banked with USAA for almost 30 years and on 11 Jul 2023 my account was frozen and put under review without warning and I'm being denied access to my entire life savings. I can't pay my bills, I can't withdraw money, go to the store or put gas in my car. I have a wife, daughter and take care of my 81 year old mother. I'm screwed! They would tell me anything but it started right after I tried send money to fund a crypto trading account. My accounts with my names using their process on my identified IPad and IPhone and money was never sent. But I get frozen out wit no word. I called a few times trying to possibly clarify what could be the problem. They refused to speak to me and treated me like a criminal. I'm a disabled veteran and I've served my country for 30 years in the U.S. Army, Federal Law Enforcement and as a contractor in Iraq and Afghanistan for 12 years and this is how I get treated. Everyone thinks they are doing righteous things and hide behind policies and regulations while they screw you over and destroy lives in the process.