Wayne S.

We own a small motor vehicle dealership and agreed to advertise our Used Car stock on Gumtree under the Premium 60 program. Gumtree incorrectly charged, and we paid, $2,778.60 in overages over a 5 month period due to Gumtree incorrectly including NEW cars in the number of vehicles they calculated were being advertised by Gumtree as USED. We have been chasing correct data from Gumtree since July 2018. Gumtree did, reluctantly, issue internal credits for all but 1 month (which they continue to refuse to provide any evidence of the charges) but have not provided any refunds to us. So it's off to QCAT now to recover our overpayments, penalty interest, and administrative charges. It will be interesting to see if QCAT finds Gumtree has engaged in gouging, misleading and deceptive conduct, and breach of contract. JUST A WARNING TO BE VERY CAREFUL WHEN DEALING WITH THIS BUSINESS!