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Run from this lying company. On their website, they list items as in stock. Once I ordered items, one was in fact back ordered and the ones "in stock" would take 10-14 BUSINESS days. That's about 3 weeks in calendar days - for an item "in stock". Due to these time frames I called and wrote to cancel the order. The website said the items were in process not yet shipped. They would not cancel the order. This company used to be great and I ordered a lot from them. Now, they really stink.
Tip for consumers:
Shipping times and ways to cancel
Products used:
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Warren T.'s review of Sur La Table earned a Very Helpful vote
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Hi Warren, Thank you for sharing feedback regarding your recent order and for allowing us to arrive at a resolution. This is definitely not the experience we want for you!