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Place an order online and paid with card. Contacted by RMATV to say some items couldn't ship overseas and then discussed which items would be shipped and which items had to be cancelled and refunded. Received an email from them confirming the items still to be shipped. One week later I emailed customer service to check if the remaining items had been shipped - no response. After some time received a refund for the entire order checked on their site that they had cancelled the entire order without any explanation.
Tip for consumers:
Beware if you use overseas billing address. Even if the delivery address is in the US, they don't want to ship some items and might cancel the entire order!
Warren Q.'s review of Rocky Mountain earned 2 Very Helpful votes
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