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Wan W.

  • 1 Review
  • 1 Helpful Vote
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Experience: Health

Member since May 2020

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1 Review by Wan

5/30/20
If you are looking for a moderate quality pair of glasses that you know will not last - this is a great option. The only issue is that the delivery time was 2 weeks . . . .
jeffh609
Tahi J. – Zenni Optical Rep
Thank you for posting your review.
We can confirm that Standard shipping, which promises delivery within 14 to 21 days, is currently the only shipping method available on our website. We wish to explain that due to potential and actual delays in the delivery of orders as a result of the global pandemic, we have temporarily disabled our faster shipping methods, the fastest of which is Express, and promises delivery within 7 to 10 days. However, we want you to know that those faster options will be made available on our website again as soon as things return to normal, and when we are confident that we can deliver orders within the promised delivery window.
Additionally, we want you to know that we take pride in offering quality products, consequently, we encourage you to contact us if you encounter any quality issues or problems of any kind with the item(s) you ordered. By contacting us, you will be giving us an opportunity to offer you a proper solution. You may email us at service@zennioptical.com or call us at 1-800-211-2105. If you choose to email us, please put your order number in the subject line of the email and in the body, please give a short description of the problem you are experiencing, and one of our representatives will be happy to assist you. We hope you will consider contacting us soon.

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